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Go to Solution cannot connect to client madhuri Level 4 02-18-2014 10:35 PM Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate enable the bpcd log in the client with Verobse 5 and try the backup again and attach the log. Job details show that connection was attempted first on PBX (port 1556), then vnetd (port 13724), then bpcd (13782). No Yes Veritas.com Support Veritas Open Exchange Login or Join Communities Information Governance Backup and Recovery Business Continuity Partners Inside Veritas Vision 2016 Developers Blogs Groups Vision 2016 Veritas.com Support Communities https://www.veritas.com/support/en_US/article.000024722
Connect Failed Status (18) Connect_failed Netbackup
Go to Solution. Status: 58: Can't Connect To Client If not, check that firewall software on client is disabled. Bookmark the permalink. « Backup Exchange 2010 DAG using Symantec Netbackup Microsoft Exchange 2013 Deployment Assistant available » Leave a Reply Cancel reply Your email address will not be published. You may also refer to the English Version of this knowledge base article for up-to-date information.
Veritas does not guarantee the accuracy regarding the completeness of the translation. Bpclntcmd -clear_host_cache Showing results for Search instead for Do you mean VOX : Backup and Recovery : NetBackup : Cannot connect to client VOX : Backup and Recovery : NetBackup : Cannot connect Close Sign In Print Article Products Article Languages Subscribe to this Article Manage your Subscriptions Problem Vmwar Backups Fail with Status 58 Or " connect failed STATUS (18) CONNECT_FAILED " CALL US: 1 (866) 837-4827 Solutions Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government Products Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z Services Education Services Business Critical
Status: 58: Can't Connect To Client
Toolbox for IT My Home Topics People Companies Jobs White Paper Library Collaboration Tools Discussion Groups Blogs Follow Toolbox.com Toolbox for IT on Twitter Toolbox.com on Twitter Toolbox.com on Facebook Topics Close Sign In Print Article Products Related Articles Article Languages Subscribe to this Article Manage your Subscriptions Problem Backup of Windows client failing with Status 58. Connect Failed Status (18) Connect_failed Netbackup Therefore, restore job finish with error. Status Failed (42) Connect_refused what is the output of bptestbpcd -client -verbose -debug from the Media server?
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- Are you backing up other client's properly or are you having issues across the board? 0 Kudos Reply Please tell us all relevant Marianne Moderator Partner Trusted Advisor Accredited Certified 08-28-2013
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- NetBackup 6.x and 7.x firewall port requirements http://www.symantec.com/docs/TECH136090 Handy NetBackup Links 0 Kudos Reply Solved thanq madhuri Level 4 06-11-2014 12:33 AM Options Mark as New Bookmark Subscribe Subscribe to
- No Yes Did this article save you the trouble of contacting technical support?
- I was expecting to see the port number and IP address that is used to connect to the client.
Also on the Master can you run: bptestbpcd -client does that fail too? Go to Solution Status 58 = can't connect to client. Use hostnames to test - not IP addresses (Your policy seems to be using IP address 172.24.131.244 and not client hostname). weblink No Yes How can we make this article more helpful?
Check the Policy which failed , If it does not show Policy Select Type as "NDMP"; This will confirm your Netbackup NDMP License is Expired. Apply New License on NDMP host. Port 1556 open in both directions? This is normal behavior for restore to connect to CAS Array first and then to Mailbox role server.
Please do the following test: Create bpcd log folder on the client. That would be "bpcd -standalone" and "vnetd -standalone". Thank You! If it's not there could be a firewall blocking connectivity - check this out.
Client needs to connect back on same port. Thanks! status: 58: can't connect to client can't connect to client (58) 0 Kudos Reply NBU version is 18.104.22.168 will Marianne Moderator Partner Trusted Advisor Accredited Certified 09-12-2013 02:57 AM Options http://haywirerobotics.com/connect-to/can-39-t-connect-to-camera-fix.html Labels: Backup and Recovery Error messages NetBackup 0 Kudos Reply 1 Solution Accepted Solutions Accepted Solution!
No Yes Menu Close Search SOLUTIONS Solutions Overview Unstructured Data Growth Multi-Vendor Hybrid Cloud Healthcare Government PRODUCTS Product Overview Backup and Recovery Business Continuity Storage Management Information Governance Products A-Z SERVICES NBU version on master, media server and client OS on master, media server and client Hostname lookup in your environment - DNS or hosts files? On Windows client, disable Windows firewall. The backup host is a stand-alone NetBackup client, so separate from the NetBackup media server that will be writing backup images to storage unit.
If it's not there could be a firewall blocking connectivity - check this out. Thank You! olakunleoj replied Aug 7, 2014 Please, how can I rectify it? So, it seems that there is either a firewall between the media server and the client, or else OS firewall on the client is blocking port connections.
You may also refer to the English Version of this knowledge base article for up-to-date information.