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Data Protector Internal Error Cannot Parse The Client Information Buffer

Community Data Protector Practitioners Forum CommunityCategoryBoardUsers turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches the nastiest of scenarios here, because I have no real good advice... The client is Windows 2000. 0 Kudos Reply Scott McIntosh_2 Honored Contributor [Founder] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Note that the firewall needs to be configured separately and that the specified range does not affect the Inet listen port. have a peek here

When I call tracert I have 1 hop before getting to the CM.When I try to remove the client from the cell I get a failure "host not reachable" is the have there been changes in the network infrastructure? I have an installation server on one of the windows boxes. By using this site, you accept the Terms of Use and Rules of Participation. End of content United StatesHewlett Packard Enterprise International CorporateCorporateAccessibilityCareersContact UsCorporate ResponsibilityEventsHewlett Packard LabsInvestor RelationsLeadershipNewsroomSitemapPartnersPartnersFind a PartnerPartner https://community.hpe.com/t5/Data-Protector-Practitioners/quot-Internal-Error-Cannot-parse-the-client-information-buffer/td-p/4559021

Community Data Protector Practitioners Forum CommunityCategoryBoardUsers turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches Is the IP hardwired in a hosts file somewhere (for example the UX cell server?)2. OB2PORTRANGESPEC This option allows you to specify a range of port numbers for every binary. Tags: IPv6 View All (1) 0 Kudos Reply dener Regular Visitor Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎11-24-2011

  1. Shoemaker Occasional Visitor Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎02-03-2006 03:03 AM ‎02-03-2006 03:03 AM Re: DP 5.5
  2. Im running HP-UX 11.11 as the cell manager and I have several windows 2000 systems.
  3. Is it using DHCP?
  4. I am getting this on several clients when attempting to "check installation" or when trying to "update" from the client view in DP 6.1.0It also appears when a client fails during
  5. Anything got easily is not worth having it 0 Kudos Reply All Forum Topics Previous Topic Next Topic 2 REPLIES Chris Ciapala Trusted Contributor [Founder] Options Mark as New Bookmark Subscribe
  6. did either of the involved machines have network cards added, removed, ip addresses changed...
  7. Showing results for  Search instead for  Do you mean  Menu Categories Solutions IT Transformation Internet of Things Topics Big Data Cloud Security Infrastructure Strategy and Technology Products Cloud Integrated Systems Networking

The client had Data Protector A.06.10 while the cell manager was running Data Protector A.06.11. You may need to add the cell server in the /etc/hosts file on the client. Showing results for  Search instead for  Do you mean  Menu Categories Solutions IT Transformation Internet of Things Topics Big Data Cloud Security Infrastructure Strategy and Technology Products Cloud Integrated Systems Networking In addition, some processes dynamically allocate ports on which they accept connections from other Data Protector processes.

If any changes occurred on the client the import will correct the issue. UNIX/Linux).Thanks,ScottHP Support 0 Kudos Reply Brian Palazini Occasional Visitor Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎03-28-2005 02:02 AM So is the clients in the CM hosts file.I get a response back from DP when i call telnet 127.0.0.1 5555. On the client open note pad and click file open and navigate to c:\Windows\system32\drivers\etc.

I checked the log files, but there are nothing from the last few days. Thanks spo much for your help. 0 Kudos Reply Mathew Mengi Occasional Advisor Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate By using this site, you accept the Terms of Use and Rules of Participation. End of content United StatesHewlett Packard Enterprise International CorporateCorporateAccessibilityCareersContact UsCorporate ResponsibilityEventsHewlett Packard LabsInvestor RelationsLeadershipNewsroomSitemapPartnersPartnersFind a PartnerPartner If anyone can help it would be most appreciated.regardsSteve Dodd 0 Kudos Reply All Forum Topics Previous Topic Next Topic 9 REPLIES Joseph T.

Uninstall the wrong version on the client and was able to deploy the correct one from the cell manager to get backup working on the client server 0 Kudos Reply The Showing results for  Search instead for  Do you mean  Menu Categories Solutions IT Transformation Internet of Things Topics Big Data Cloud Security Infrastructure Strategy and Technology Products Cloud Integrated Systems Networking DP has removed the client from the cell_info file.When I then tried to import the client back into the cell, it was found in the Windows Domain but then fails with If needed you can edit the line and make any correction needed.

Then import\reinstall the client. 0 Kudos Reply ThierryT Super Advisor [Founder] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎11-18-2009 navigate here Jackson_1 Honored Contributor [Founder] Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎11-24-2009 08:31 AM ‎11-24-2009 08:31 AM Re: INTERNAL Showing results for  Search instead for  Do you mean  Menu Categories Solutions IT Transformation Internet of Things Topics Big Data Cloud Security Infrastructure Strategy and Technology Products Cloud Integrated Systems Networking and he told me to do that telnet test before I placed this in the forums.

Showing results for  Search instead for  Do you mean  Menu Categories Solutions IT Transformation Internet of Things Topics Big Data Cloud Security Infrastructure Strategy and Technology Products Cloud Integrated Systems Networking At a loss as to why the backups are failing for just certain clients. I am able to use the GUI on the client to login to DP.If I try to check the clients installation using the GUI I get the following :Normal] Starting installation Check This Out It is HPPUX 11.0 and the DataProtector is 5.5 on both ends.

And please post some more data about DP and OS'es before asking more questions.. 0 Kudos Reply Scott McIntosh_2 Honored Contributor [Founder] Options Mark as New Bookmark Subscribe Subscribe to RSS You can't do client management operations without an installation server of the same platform (Windows vs. So I remove completely and re-isntall again the agents succesfully but then it is not listed in the clients, so I've tried to add its hostname/ip address to cell_info and checking

the DNS rsolution on both servers were successful.2.

did it respond correctly? (you have to get the service responding it is from data protector inet service) 0 Kudos Reply Luc Minnaert Respected Contributor [Founder] Options Mark as New Bookmark You can configure Data Protector in an environment where the Data Protector processes communicate across a firewall. I have a few clients that I've had to edit the \etc\hosts file and add the cell server and all was well. Go to Solution. 0 Kudos All Forum Topics Previous Topic Next Topic 11 REPLIES MMontesanto Occasional Advisor Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to

Showing results for  Search instead for  Do you mean  Menu Categories Solutions IT Transformation Internet of Things Topics Big Data Cloud Security Infrastructure Strategy and Technology Products Cloud Integrated Systems Networking save the file, close and open the DP gui, goto client, then your new server is listed, select it rclick and do verify installation, this will update the file with the I can run a ftp and telnet session ok using either telnet/ftp from the command line and from Exceed.I think I need to look deeper into what is or not going http://haywirerobotics.com/data-protector/data-protector-cannot-connect-to-the-scm.html I'm having the same issue.

This mechanism gives you more control over the ranges and helps to keep their sizes smaller. By using this site, you accept the Terms of Use and Rules of Participation. End of content United StatesHewlett Packard Enterprise International CorporateCorporateAccessibilityCareersContact UsCorporate ResponsibilityEventsHewlett Packard LabsInvestor RelationsLeadershipNewsroomSitemapPartnersPartnersFind a PartnerPartner when trying to telnet from cell manager to client on port 5555 it was unsuccessful.Upon closer examination I recognised that the version of the Data Protector installed on the client was By using this site, you accept the Terms of Use and Rules of Participation. End of content United StatesHewlett Packard Enterprise International CorporateCorporateAccessibilityCareersContact UsCorporate ResponsibilityEventsHewlett Packard LabsInvestor RelationsLeadershipNewsroomSitemapPartnersPartnersFind a PartnerPartner